Privacy Policy
Last updated: January 2026
At Optenora S.R.L. (hereinafter, "Optenora"), we are committed to protecting the privacy and personal data of those who visit our platform and use our services. This Privacy Policy describes how we collect, use, store, and protect your personal information, in compliance with Law No. 25,326 on Personal Data Protection of the Argentine Republic and applicable regulations.
1. Data Controller
The data controller for your personal data is Optenora S.R.L., with legal domicile at Av. Leandro N. Alem 928, Floor 12, C1001AAR, Ciudad Autónoma de Buenos Aires, Argentina. CUIT: 30-71892456-3. For any inquiry related to your personal data, you can write to us at contacto@optenora.com.
2. Data We Collect
We collect the following types of personal data: • Identification data: full name, email address. • Communication data: content of messages you send us through the contact form. • Technical data: IP address, browser type, operating system, pages visited, visit duration, cookies, and similar technologies. • Consent data: records of cookie preferences and consents granted.
3. Purpose of Processing
We use your personal data for the following purposes: • Responding to inquiries sent through the contact form. • Analyzing website usage to improve user experience. • Complying with legal and regulatory obligations. • Sending communications related to our services, provided you have given your consent. • Ensuring platform security and preventing fraudulent activities.
4. Legal Basis for Processing
The processing of your data is based on: • Your express consent when using the contact form or accepting non-essential cookies. • Our legitimate interest in improving the platform and ensuring its security. • Compliance with applicable legal obligations in the Argentine Republic.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Contact data is retained for a maximum period of 24 months from the last interaction. Technical and browsing data is retained for a period of 12 months.
6. Your Rights
In accordance with Law No. 25,326, you have the right to: • Access your personal data. • Request rectification of inaccurate data. • Request deletion of your data when no longer necessary. • Object to the processing of your data for direct marketing purposes. To exercise these rights, write to us at contacto@optenora.com. We will respond within the 10 business days established by current regulations. The National Directorate for Personal Data Protection (DNPDP), the Control Body of Law No. 25,326, has the authority to address complaints and claims filed in relation to non-compliance with personal data protection regulations.
7. International Transfers
We do not transfer your personal data outside the Argentine Republic, except when strictly necessary for the operation of technical services (such as hosting or analytics providers), and always under adequate protection guarantees.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit (SSL/TLS), restricted access controls, and periodic security audits.
9. Changes to This Policy
We reserve the right to update this Privacy Policy. Any modifications will be published on this same page with the corresponding update date. We recommend reviewing it periodically.